77gl Privacy Policy: How We Protect Your Data

What Information We Collect

When you register and use the 77gl platform, we collect personal information that is necessary to run your account securely and process your transactions. The types of data we gather include:

• Identity details — your full name, date of birth, and nationality, which are used to verify that you meet our 21+ age requirement.
• Contact information — your email address and mobile number, used for account communications, OTP verification, and customer support.
• Government-issued ID — collected during the KYC (Know Your Customer) process to confirm your identity before withdrawals are processed.
• Financial information — details related to the payment methods you use, such as bank account or e-wallet references tied to deposits and withdrawals in Philippine Peso.
• Device and usage data — IP address, browser type, device identifiers, and session activity collected automatically when you access the platform.
• Account activity — your game history, transaction records, login timestamps, and preference settings stored as part of your account profile.

We collect only what is needed to operate the platform and meet our obligations. We do not collect credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment instruments on 77gl.

How We Use Your Information

The data we hold about you is used for the following purposes:

Purpose	Details
Account management	Creating and maintaining your player account, processing logins, and handling account security including OTP authentication.
Identity verification	Confirming your age and identity as part of our KYC process, required before withdrawals are approved.
Transaction processing	Handling deposits and withdrawals in PHP through your selected payment method, and maintaining accurate transaction records.
Customer support	Responding to your queries and resolving account issues using the contact details you provided.
Platform security	Detecting unusual login activity, preventing fraud, and protecting the integrity of the platform for all players.
Responsible gaming	Monitoring account activity to support self-exclusion requests, deposit limits, and other player protection measures.
Platform improvement	Analysing aggregated usage patterns to improve performance, fix issues, and refine the player experience across devices.

We do not use your personal data for unsolicited marketing from third parties. Where we send platform-related communications, you may manage your notification preferences through your account settings.

Who We Share Your Data With

77gl does not sell your personal information to third parties. However, limited data sharing takes place where it is necessary to operate the platform:

• Payment processors — your transaction details are shared with the relevant payment service to complete deposits and withdrawals. This includes local banking partners and e-wallet providers such as GCash and Maya, where applicable.
• Identity verification providers — where automated KYC tools are used, your ID documents may be processed by a third-party verification service under strict data handling agreements.
• Technology and hosting providers — the platform relies on cloud infrastructure and software services. These providers access data only to the extent required to deliver their services and are bound by confidentiality obligations.
• Legal and regulatory requirements — we may disclose personal information where required by applicable law, court order, or in response to a legitimate request from a competent authority.

Any third party that handles your data on our behalf is required to maintain appropriate security standards and use the data only for the specific purpose for which it was shared.

How We Protect Your Data

Security is built into how the 77gl platform operates. Measures we have in place include:

• SSL encryption on all connections between your device and our servers, protecting data in transit.
• OTP (one-time password) verification to authenticate account access and sensitive actions.
• Access controls that limit which internal teams can view player data, based on job function and need.
• Regular review of security practices and infrastructure to address emerging risks.

While we take data security seriously, no online system can guarantee absolute protection. You also play a role in keeping your account safe — use a strong password, do not share your login credentials, and contact us immediately if you notice any suspicious activity on your account.

How Long We Keep Your Data

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal and operational obligations. Specifically:

• Account and transaction records are kept for a minimum period as required by applicable financial regulations.
• KYC documents are retained for the duration of your account relationship and for a defined period following account closure.
• Usage and device data collected for security purposes is retained for a shorter period consistent with its purpose.

Once the applicable retention period has passed and there is no legal basis for continued storage, your personal data is securely deleted or anonymised.

Cookies and Tracking

77gl uses cookies and similar technologies to keep your session active, remember your preferences, and understand how the platform is being used. The main types of cookies we use are:

• Essential cookies — required for the platform to function. These handle your login session and keep your account secure during a visit.
• Functional cookies — remember your language, display preferences, and other settings so you do not have to re-enter them each time.
• Analytics cookies — collect aggregated information about how pages are used, helping us improve navigation and performance. This data does not identify you individually.

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in and use the platform normally.

Your Rights as a Player

As a registered player on 77gl, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Correction — ask us to update inaccurate or incomplete information in your account.
• Deletion — request that your personal data be deleted, subject to any legal retention requirements that apply.
• Restriction — ask us to limit how your data is used in certain circumstances.
• Portability — receive your data in a structured, commonly used format where technically feasible.
• Objection — object to processing that is based on our legitimate interests where you believe your rights outweigh those interests.

To exercise any of these rights, reach out to us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before acting on your request.

Players Under 21

77gl is strictly a platform for players aged 21 and above. We do not knowingly collect personal data from anyone under this age. If we become aware that a player account belongs to a person under 21, the account will be suspended and any associated data will be handled in accordance with our account closure procedures. If you believe a minor has registered on the platform, please contact us at [email protected] immediately.

Changes to This Policy

77gl may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When material changes are made, we will notify registered players through the platform or via your registered email address. The date at the top of this page reflects when the policy was last revised.

Continuing to use the platform after a policy update indicates your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how your data is handled.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, you can reach our team at [email protected]. We are here to help and will do our best to address your concern promptly.

For questions about your account, game access, or transactions, you may also visit our FAQ page for quick answers to common queries.